Billing2 min read

How to cancel your ResaleOS subscription

Sorry to see you go. Cancellation takes about two minutes from inside your dashboard — here's exactly what to click, step by step, with a preview of each screen.

1

Open Settings → Plan

Only workspace owners can manage the subscription. From the dashboard, click the gear "Settings" icon in the sidebar, then choose Plan under the Billing group.

app.resaleos.co/settings/plan
Settings
Account
General
Team members
Store
Store details
Store locations
Consignment
Account defaults
Surcharges
Consignor portal
Items
Item defaults
Label printing
Sales
Taxes
Receipt printing
Pricing rules
Notifications
Notifications
Integrations
Sales & import channels
Integrations
Billing
Billing
Plan
Click Plan

Tip: you can also jump straight there with app.resaleos.co/settings/plan.

2

Open the more-actions menu

On the Plan page you'll see your current plan and renewal date. Click the ⋯ button in the top right corner and choose "Cancel subscription".

app.resaleos.co/settings/plan

Plan

Cancel subscription

Reseller Plan

Active

Renews on Jul 14, 2026

$89.99/mo
Change plan
Click Cancel subscription
3

Tell us why (it really helps)

Pick the reason that fits best and optionally add a few words of context. If you think we might be able to help, hit "Talk to us first" to grab a free 15-minute call. Otherwise confirm with "Cancel subscription".

Cancel subscription?

Help us improve — what's the reason?

Too expensive
Missing features I need
Switching to another tool
Not using it enough
Business closed or paused
Anything else you'd like us to know? (optional)

Talk to us first

Schedule a free call — we may be able to help

Keep subscriptionCancel subscription
Confirm cancellation
4

You're all set

Your plan will switch to a “Canceling” state and keep working until the end of your current billing period — no surprises, no early shutoff.

app.resaleos.co/settings/plan
Subscription will be canceled at the end of your billing period.
Plan

Reseller Plan

Canceling

Cancels Jul 14, 2026

$89.99/mo
ResumeChange plan

You'll keep full access until July 14, 2026, then your workspace will become read-only. Change your mind? Hit Resume any time before that date.

Frequently asked

What happens after I cancel?

Access until period end

Your plan stays fully active until your current billing period ends. After that, the workspace becomes read-only so you keep access to your data.

Your data is safe

Products, sales, accounts, and consignor records are kept on file for at least 12 months. Re-subscribe any time to pick up exactly where you left off.

Change your mind?

Hit Resume on the Plan page before the cancel date and your subscription is restored — no need to re-enter payment details.

Refunds

We don't pro-rate partial months by default, but if you just charged and want a refund, email support@resaleos.co and we'll make it right.

Before you go — could a quick call help?

If pricing, workflow, or a missing feature is the reason, we'd love a chance to fix it before you cancel. No sales pitch — just 15 minutes with someone who can actually change things.